Contact Us
Have a question, custom request, or just want to say hi? Drop us a message and we'll get back to you within 24 hours.
Send us a message with any questions, order issues, or custom requests — we'll get back to you at your email within 24 hours.
Common Questions
How long does shipping take?
Orders are processed within 1-2 business days, and US standard shipping takes 3-5 business days after that. You'll receive a tracking number via email as soon as your order ships.
Do you ship internationally?
We ship worldwide. US standard shipping is a $6.99 flat rate; Canada, the UK, and Australia are $18.99 flat. Canada typically arrives in 5-10 business days, the UK and Australia in 7-14. Other destinations are calculated at checkout.
What's your return policy?
We accept returns within 30 days of delivery, no questions asked — even if you've used it. And beyond that, our lifetime guarantee means if anything is ever wrong with your stand, you can send it back at any time for a free replacement. We want you to be completely happy with your purchase, period.
How does the lifetime guarantee work?
It's simple: if your stand ever has a defect or something goes wrong — whether it's been a week or five years — just send us a photo and we'll ship you a free replacement. No fine print, no expiration, no hassle.
Can I request a custom color or configuration?
Absolutely! We're always adding new models and colors, so send us a message with what you have in mind — there's a good chance we can make it happen or it might already be in the works.
How do I track my order?
You'll receive a confirmation email with a tracking number as soon as your order ships. If you haven't received it, check your spam folder or reach out to us and we'll get you sorted.